Cookies Policy

The website www.ciao-brussels.com (here in after the “site”) uses cookies. The party responsible for processing data relating to cookies is Ciao whose registered office is 6, Place Poelaert, 1000 Brussels (here in after “we”).

what are cookies?

A cookie is a small file containing text that a website saves on your computer or mobile device when you visit that site and you have not configured your settings to do otherwise. Cookies are widely used to make a website work, or to make it work more efficiently, as well as to provide information to the site owner.

what cookies do we use and for what purposes?

Statistical analysis cookies

Statistical cookies are issued by our technical service providers (Google Analytics, Profirst) for the purpose of measuring the audience of the various contents and sections of our site, in order to evaluate and better organize them. Typical data collected are, for example: number of visitors, time spent on a page, type of page consulted afterwards.

These cookies also make it possible, if necessary, to detect navigation problems and consequently to improve the ergonomics of our services.

These cookies only produce anonymous statistics and traffic volumes, to the exclusion of any individual information.

In order to protect your anonymity, we have anonymized the IP addresses sent to Google Analytics by default.

Technical cookies

These are the cookies that are essential for fast and efficient navigation on the site and for using the possibilities it offers. Standard cookies allow us to adapt the presentation of the site, to the display preferences of your terminal (language used, display resolution), to memorize passwords and other information relating to a user.  For example, they are used for your member area, the calendar and your registration for activities or the restaurant.

Social network cookies

“Social network” cookies allow you to share the content of our site with other people or to let these other people know your consultation or your opinion concerning the content of the site. This is, in particular, the case of the “share” buttons from the social networks “Facebook”, “Twitter” or “LinkedIn”. The social network providing such an application button is likely to identify you thanks to this button, even if you did not use it when visiting our site.

your consent and its withdrawal

When you visit the site, a banner informs you of the presence of cookies and allows you to give or refuse your consent for statistical analysis and social network cookies.

Your consent can be withdrawn at any time via the link/button below.

lifetime of the cookies

The life of technical cookies is limited to the duration of the user’s session.

The lifetime of the statistical cookies we use has been limited to 1 year for the “ga” cookie, 24 hours for the “gid” cookie and 10 minutes for the “gat” cookie.

The life of the social network cookies is limited to the strict necessary and will in no case exceed 6 months.

how to manage cookies?

You can also manage and delete cookies as you wish. You can delete any cookies already stored on your computer and you can set most browsers to prevent cookies from being stored.

All about cookies

Most browsers allow you to:

  • view the cookies that have been created and delete them individually
  • to block cookies created by third parties
  • to block the cookies created by certain sites
  • block all cookies, regardless of their origin
  • delete all cookies when you close your browser

You may refuse the use of cookies from Google Analytics by downloading and installing the Google Analytics Opt-out browser add-on.

Browser add-on to disable Google Analytics.

If you decide to delete your cookies, be aware that any preferences you may have set will be lost. In addition, if you block all cookies, many websites will no longer function properly.

questions and information

If you have any question about the use of cookies on the site or if you need any further information, you can always contact us via the email address

hello@ciao-brussels.com